Q: What are the payment options available for booking OYO rooms?
A: OYO offers various payment options for booking rooms, including:
Wallets like Paytm, Mobikwik, etc.
Cash on arrival (may vary)
Q: Does OYO offer services for corporate travel?
A: Yes, OYO offers a program called OYO B Direct specifically designed for managing corporate travel needs. Businesses can book rooms at pre-negotiated rates and manage travel expenses efficiently through the OYO B Direct platform.
Q: Does OYO offer airport or railway station transfers?
A: Some OYO properties offer airport or railway station transfers for an additional fee. You can inquire about this service during the booking process or contact the property directly.
Q: How do I book a room at an OYO property?
A: Booking a room at an OYO property is simple and can be done through their website or app. Here's how:
Visit the website or app and choose your location, travel dates, and number of guests.
Filter the search results based on your preferences like price, amenities, and property type.
Select a property and choose the room type that suits your needs.
Review the room details, amenities, and cancellation policy.
Enter your guest details and make the payment.
You will receive a confirmation email with your booking details.
Q: What should I do if I don't receive my referral reward within 48 hours?
A: If your referral reward is not credited within 48 hours, you may contact OYO customer support for assistance, providing details about the referral and check-out.
Q: What happens if my friend cancels their booking after using my referral code?
A: If your friend cancels their booking, the referral reward for that specific booking may be reversed. It's essential to check the terms and conditions for details on the impact of cancellations on referral rewards.
Q: What are the pet policies at OYO properties?
A: Pet policies vary depending on the individual property. Some OYO hotels allow pets with prior approval and may charge additional fees. However, many properties do not permit pets for hygiene and safety reasons. It is best to confirm the pet policy with the specific property before making a booking.
Q: How does OYO ensure the safety and security of its guests?
A: OYO implements various measures to ensure guest safety and security, including:
CCTV cameras: Most OYO properties are equipped with CCTV cameras in common areas for surveillance.
Security personnel: Many OYO hotels have trained security personnel available 24/7.
ID verification: Guests are required to show valid photo IDs during check-in for verification.
Guest support: OYO offers 24/7 customer support to address any concerns or emergencies guests may face.
Q: Can I invite more friends after earning 6,000 OYO Rupee?
A: Yes, you can send an unlimited number of referral invites even after reaching the maximum wallet limit of 6,000 OYO Rupee. Referees will still receive rewards on successful checkouts.
Q: What is the maximum OYO Rupee I can earn through the OYO Refer and Earn program?
A: The check-in limit is 6,000 OYO Rupee, and the overall wallet limit is also 6,000 OYO Rupee. The maximum usable limit per hotel booking is 2,200 OYO Rupee. Referral rewards won't increase the balance beyond these limits, but if used, valid referrals can add to the balance until it reaches its upper limit.
